Terms&Conditions

We at Assam Apex Cooperative Fish Marketing and Processing Federation Ltd herein after known as “FISHFED” alias “we” have decided to sell fish through the website www.fishfedassam.org hereinafter called e-shop. The e-shop service currently caters to purchase requests for some areas of Guwahati. The facility shall be provided for the state of Assam subsequently.

The visitor or customers herein after referred to as “buyer” alias “you” may avail the benefits by registering in the e-shop. You have to keep your account and registration details current and correct for communications related to success of your purchases through the site. By registration you are understood to have agreed to the terms and conditions of the e-shop, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt out either by unsubscribing in "My Account" or by contacting the customer service.

To purchase the buyer have to login with the credentials. Please do not share your credentials.
The species of Fish listed on the Site will be sold at MRP unless otherwise specified. The prices will be maintained for the day. However, the price may change next day. Also please note order placed after 4pm for next day delivery may get at the next day rate.

In the event of a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by FISHFED for redelivery shall be claimed from you.

The buyer should ensure that the address is correct.

The buyer should read the product description carefully while placing order. By placing an order for a product the buyer agree to be bound by the conditions of sale included in the item's description, quantity and unit.

That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.

That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.

That before placing an order buyer will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.
All charges including service tax for making payments through online banking/credit cards /debit cards is to be borne by the Buyer.

For any dispute regarding transaction or payment deductions please contact www.fishfedassam.org with sufficient details to isolate the transaction and take necessary action, if any.

FISHFED, Assam has the right to update in its rules and regulations as well as terms and conditions for payment. FISHFED is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam". FISHFED reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site.

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Guwahati shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred To The Registrar of Cooperative Societies , Assam by FISHFED and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Guwahati. The High Court of judicature at Guwahati alone shall have the jurisdiction and the Laws of India shall apply.

Payment is to made in Indian Rupees (INR only)

Payment may be by any of the following modes :-
Online Payment
  • Net Banking
  • Debit Card (Visa, MasterCard, Maestro)
  • Credit Card (Visa, MasterCard, Maestro)
Offline Payment
  • POS (Point of sale terminal machine)
  • COD (Cash on Delivery)


The Buyers will get the delivery preferably within 2 hours (minimum) subject to availability, delivery boys and time of day of placing order.
All delivery will be made from 10 am to 5pm any may change on behest of the administration. However, Buyers can place order after 5 pm, but it will be delivered next day.

We regret to convey that currently there is no option of delivery on government holiday including Sundays.